About Your Visa Card

About Visa Auto Pay

In an effort to save you time and money we offer Auto Pay! Through our Auto Pay program, you can have your Visa payment made by transferring your payment from any of your NAPUS FCU share accounts.

You can choose from three payment methods:

  • Minimum Monthly payment
  • Pay Balance in Full
  • Fixed Pay Amount

Where to Send Visa Payments

  • Regular Mail: NAPUS FCU, PO Box 1416, Alexandria, VA 22313-0416
  • Overnight/Express Mail: NAPUS FCU,12 Herbert Street, Alexandria, VA 22305

Where to Send Visa Disputes

  • NAPUS FCU
    DISPUTES
    PO Box 148
    Alexandria, VA 22313-0148

Important Phone Numbers

  • Activation / 24 HR Lost Credit Cards / Stolen Credit Cards: 1-866-209-4164
  • Emergency Cash or Card Replacement: 1-800-VISA-911
    (Outside the USA call collect 410-581-9994)

VISA Credit Card Late Payments

In an effort to properly inform you of how billing is conducted, here is a step-by-step breakdown of how VISA statements are generated and how to avoid any penalties.

The VISA statement cut-off date for all NAPUS FCU credit card users is the 22nd of each month. This means that you have 25 days (grace period) from the 22nd of each month to make your credit card payment without incurring any finance charges or late fees. Therefore, the due date for your VISA payment is the 16th of the next month. You will still be able to use your card if your payment is late; however on the 16th day after the due date, your charging privileges will be revoked. Your card will remain inactive until you make your payment.