Posted on April 27

In 2008, there was a breach by hackers at Heartland Payment Systems. Due to the Heartland Breach, Falcon, our Credit Card Company’s fraud alert, has taken steps to protect your accounts by becoming more vigilant than ever before. Their top priority is to ensure that they detect any possible fraud on your accounts quickly and early so that it limits the damage the thieves can inflict. Falcon is keeping a closer eye on all transactions and a red flag is raised for anything that is not normal spending for you. If a red flag is raised, a representative from Falcon will contact you to verify the charges. Because Falcon has stepped up it’s scrutiny of transactions it also means that you may receive a call or multiple calls to verify any information that causes a red flag. We know it is not always convenient to receive these calls but hope that you understand that this has been done to protect you. If you know that you are going to make a large purchase, multiple purchases, or make purchases while on vacation, please contact the Financial Services department to let them know that these transactions are going to be taking place. If you have any questions, please contact the Credit Union at 1-800- 336-0284.